Regulations

General assumptions

The internet shop, located on the website at the address www.streetsupply.pl allows for aking purchases via Internet.
The shop www.streetsupply.pl is conducted by the company:

Street Supply Spółka z ograniczoną odpowiedzialnością
Świętokrzyska 16
00-050 Warszawa

KRS: 0000623108, NIP: 5252662714, REGON: 364729880

Vocabulary

Shop – a based shop located in Warsaw at Świętokrzyska street 16, in which the orders of the Clients are completed and which is the outlet for retail sale conducted by the company Street Supply Sp. z o.o..


Street Supply Sp. z o.o. – business activity conducted by the company Street Supply Sp. z o.o. with its seat in Warsaw (00-050) at Świętokrzyska street 16, entered into on 16.06.2016 into the National Court Register and published in Monitor Sądowy i Gospodarczy number 120/2016 (5005) position number 161020, NIP: 5252662714, REGON: 364729880.


Internet shop streetsupply.pl – conducted by the company Street Supply Sp. z o.o., available under the internet domain www.streetsupply.pl.


Client – a natural person possessing full or limited ability for legal activities, a legal or organizational unit not possessing legal identity but possessing legal ability.


Cart – functionality of the Internet shop of streetsupply.pl, allowing for the Client to enter the numer of discount code and establishing and modifying the data of the order, in particular: amount of products, address of delivery, data for the invoice, method of delivery, forms of payment.

Product site – site in the Internet shop streetsupply.pl, at which the information on the product is provided.

The entity realizing the payment – external entity in relations to the company Street Supply Sp. z o.o. as an agent in realizing payments by means of a bank transfer or payment with payment card, credit card.

§1 General provisions

 

  1. These Regulations define the principles of using the Internet shop streetsupply.pl, placing orders for the products available in the Internet shop streetsupply.pl, delivering the products ordered to the Client, paying sale price of the products by the Client, rights of the Client to canel the order and withdraw from the agreement and principles of placing and considering complaints.
  2. To view the assortment of the Internet shop streetsupply.pl and place orders for the products, the following is necessary:
    • computer with an access to Internet and search engine of Internet Explorer, Google Chrome, Mozilla Firefox, Opera type;
    • active account of electronic mail (e-mail).
  3. The Client shall be entitled and obliged to use the Internet shop streetsupply.pl in accordance with its purpose.
  4. The Client shall be obliged to wothhold from any activity, which could affect the proper functioning of the Internet Shop streetsupply.pl, including in particular from any intervention in the contents of the Internet Shop streetsupply.pl or its technical elements.
  5. The company Street Supply in the broadest permissible scope of law, does not bear any liability for interruptions, including break, in the functioning of the Internet Shop streetsupply.pl caused by force majeure, not permitted action of third persons or incompatibility of the Internet shop streetsupply.pl with technical infrastructure of the Client.
  6. Viewing the assortment of the Internet shop streetsupply.pl does not require registration. Independent placing orders by the Client for the products located in the assortment of the Internet shop streetsupply.pl requires registration to be made in accordance with the provisions of § 2 of the regulations.

 

§2 Registration

 

  1. In order to register in the Internet shop streetsupply.pl (establishing the account of the Client), one should fill in a registration form providing their personal data (name, surname, address, etc.), approve of the regulations of the Internet shop streetsupply.pl and express the consent for processing personal data in the scope necessary to establish, shape the text, change, terminate and proper realization of services provided by electronic manner and for the realization of orders of the Client.
  2. Registration in the Internet shop streetsupply.pl as well as using functionality of the Internet shop streetsupply.plare free of charge.
  3. After registration in Internet Shop streetsupply.pl each logging shall take place with the use data provided in the registration form.
  4. In order to remove the Client’s account from the Internet shop streetsupply.pl one should send an electronic message with a request for removal of the account to the address info@streetsupply.pl containing data used in registration and statement of will containing the willigness to remove the account of the client.

 

§3 Principles of using the internet shop streetsupply.pl

 

  1. Logging to the Internet Shop streetsupply.pl takes place by means of entering in the logging form the e-mail address and a password provided in registration of the Client’s account. The data provided in registration of the account may be changed after logging to the Client’s account (fold „Your account”).
  2. The Client who registered the account may use all available functionalities of the Internet Shop streetsupply.pl, including in particular place orders for the products available n assortment of the Internet shop streetsupply.pl.

 

§4 Terms and conditions of realization of the order

 

  1. The Client may place orders for the products available in the assortment of the Internet Shop streetsupply.pl for 7 (seven) days a week and 24 (twenty four) hours a day. The Client after registering and logging in the Internet shop streetsupply.pl, places an order indicating the product in which he is interested by selecting the order on the Product site „ADD TO THE CART” or „TO THE CART” and then indicating the method of collection or delivery and playment and confirmation of the order:
  2. In the Cart, the Client indicates:
    • ordered products and their amount;
    • address to which the subject of order is to be delivered and data necessary for issuing the invoice;
    • method of delivery;
    • method of payment;
    • (optionally) discount code.
  3. The procedure of placing orders covers the the order „TO THE CART”,  „REALIZE THE ORDER” „SUMMARY”, „LOGGING”, „ADDRESS” „SHIPMENT” „PAYMENT” . The Client places an order by selecting the order „CONFIRMATION OF THE ORDER”. Placing the order constitutes placing by the Client to the company Street Supply Sp. z o.o. the offer of concluding the sales agreement of the products being the subject of the order.
  4. After placing an order, the company Street Supply Sp. z o.o. sends to the e-mail address indicated by the Client the confirmation of order registration. The confirmation of order registration is the statement of the company Street Supply Sp. z o.o. on acceptance of the offer, referred to in it. 4 above.
  5. The subject of order may be delivered to the Client: to the address indicated by the Client in the order or collected in person in the Shop.
  6. In the event when the realization of part of the order is not possible, the company Street Supply Sp. z o.o. may propose to the Client:
    • cancelling the entire order (in case of selecting this option by the Client the company Street Supply Sp. z o.o. will be released from the obligation to realize the order);
    • acancelling the order in part in which the realization is not possible on the indicated date (in case of selecting this option by the Client the order will be realized in part, whereas the company Street Supply Sp. z o.o. will be released from the obligation to realize it in the remaining scope); or
    • division of the order and indicating the new date for realization with reference to the part of the order, the realization of which is not possible in the initially indicated date (in case of selecting this option by the Client sending the products included in the order will be made in a few separate shipments, whereas the Client will not bear any additional costs connected with division of the order into a few shipments).
  7. In case of the lack of the product order in the Shop or no possibility to realize the order of the Clients for other reasons, the company Street Supply Sp. z o.o. shall inform the Client about this by means of sending the information to the e-mail address indicated in the order within 30 (thirty) days, counting from the date of concluding the agreement. If the payment for the subject of the order was made in advance, the company Street Supply Sp. z o.o. will return to the Client the amount paid to the Client within 14 (fourteen) days of sending the information, under the principles indicated in detail in § 11 below.
  8. The Client shall be obliged to keep in confidentiality:
    • login and a password to his account in Internet Shop streetsupply.pl. Within the limits resulting from commonly applicable law provisions responsible for all actions connected with using the login and a password to a given account in the Internet Shop streetsupply.pl is the Client whereas the password is the confidential information for the exclusive attention of the Client;
    • unique number of order which allows for the collection of the order paid in advance in the Shop. Within the limits resulting from commonly applicable law provisions, the company Street Supply Sp. z o.o. does not bear any liability for giving the order to the persons who presented the data allowing for collection of the order from the Shop. Transferring the number of the order is equal to granting the consent for giving the order in the Internet Shop to the person who possesses the unique number;
  9. In case of providing by the Client wrong or inexact data, including in particular wrong or inexact address, the company Street Supply Sp. z o.o. does not bear liability for failing to deliver or delay in delivery of the subject of the order to the widest scope permitted by the law.

 

§5 Prices of the products

 

  1. The company Street Supply Sp. z o.o. places the information on the products on the website of the Internet shop streetsupply.pl and sells the above products via Internet.
  2. The prices at the website of the Internet Shop streetsupply.pl placed at the product:
    • contain VAT tax and are provided in Polish zlotys (PLN);
    • do not contain information on costs of shipment.
  3. The binding and final price is the price of the product provided in the cart upon placing an order by the Client on the website of the Internet Shop streetsupply.pl.
  4. The information on complete value of the order is presented in the Cart after making the selection by the Client of the form of supply of the subject of the order and form of payment.
  5. The Company Street Supply Sp. z o.o. reserves the right to make on a current basis the changes in the prices of the products and to conduct and recall all tyes of promotional campaigns and sales. The right, referred to in the previous sentence, has no influence on the orders placed before the date of change of prices, conditions of promotional campaigns or sales entering into force.
  6. The promotions in the Internet Shop streetsupply.pl are not to be included unless the regulations of a given promotion state otherwise.

 

§6 Modification of the order

 

  1. The Client may make chages in the order until sending by the company Street Supply Sp. z o.o. the shipment with the subject of the order to the Client. The changes may refer to the resignation from all or part of the products consisting for the order, changes in delivery address (except for the option of collection in the Shop) or change of the data on the invoice. In case of resignation from the order (both in whole and in part) if the payment is made in advance, the return of the sales price (proper part of the sales price) shall take place within 14 (fourteen) days from the day of obtaining the resignation of the Client by the company Street Supply Sp. z o.o.. The principles of return of due amounts to the Clients were discussed in detail in § 11 of the regulations.
  2. The changes in the order may be made on the website of the Internet Shop streetsupply.pl in the fold „My Account” or contacting to the e-mail address info@streetsupply.pl.
  3. The Client will obtain the confirmation of making changes or cancelling the order to the email address indicated by the Client in the process of placing an order.

 

§7 Forms of payment and commencement of the realization of the order

 

  1. In the event when the subject of the order is to be delivered in Poland the payment can be made:
    • in cash or payment card, during the collection of the subject of the order of the Shop. In this case, the realization of the order will be commenced after the completion by the Client of the process of placing an order in the Internet shop streetsupply.pl; 
    • by a bank transfer or by one of the electronic payment systems acceptable in a given moment by the company Street Supply Sp. z o.o.. In this case, sending the shipment with the subject of order will take place after obtaining by the Internet shop streetsupply.pl the confirmation of correct performed payment by the entity realizing the payments.
  2. In the event when the subject of order is to be delivery abroad the Republic of Poland, the payment can be made by a transfer or by one of the electronic payment systems acceptable in a given moment by the company Street Supply Sp. z o.o..Sending the shipment with the subject of orderwill take place after obtaining by the company Street Supply Sp. z o.o. the confirmation by the entity realizing the payment correct performer of payment.
  3. The Client may use the discount code, obtained from the Internet shop streetsupply.pl
  4. The discounts codes have the expiry dates, during which the Client may use the discount offered. The discount code may not be connected with another discount code and other promotions unless the regulations of a given promotion state otherwise. The discount code will not reduce the value of the order below the amount of 0,02 PLN. After the lapse of the validity date of the discount code, the usage of the discount code is impossible.

 

§8 Duration of orders’ realization

 

  1. The company Street Supply Sp. z o.o. may place on the website of the Internet shop streetsupply.pl presenting a given product with the information on a numer of working days, i.e. from Monday to Friday excluding statutory free days from work, during which the shipment with the subject of order will be sent. The above information is an estimated time from the moment of accepting the order to realizing until sending the order to the Client by means of the courier company. Duration of the order’s realization is provided including the date for completing all products ordered.
  2. Within Poland, the subject of order may be delivered by means of courier company to the address indicated by the Client.
  3. Abroad, the subject of order is delivered by means of courier company to the address indicated by the Client.
  4. The company Street Supply Sp. z o.o. does not bear liability for extended delivery time or lack of delivery due to the fact that the Cliet provided improper or incomplete data including improper or incomplete deliver address.

 

§9 Conditions of complaint

 

  1. The Client who purchases the product for the purpose not connecte with the professional or economic activity,has the right to lodge a complaint within 2 (two) years of the date for giving the goods, if within two months of the date on which he stated irregularities with the agreeement in the products delivered, he shall notify the company Street Supply Sp. z o.o. about the irregularity stated.
  2. The company Street Supply Sp. z o.o. within 14 (fourteen) calendar days will take a stand towards the complaint of the Client and shall notify him about the method of further procedure.
  3. The necessary condition so that the company Street Supply Sp. z o.o. could consider the complaint is delivered to it the complained product or products by the Client with a receipt of the purchase of the product from the company Street Supply Sp. z o.o. and a description of the complaint.
  4. The complaint (i.e. the complained product, the receipt of purchase and a description of the complaint) should be sent back to the address ul. Świętokrzyska 16, 00-050 Warszawa or place in the Shop.
  5. In case of considering the complaint for the benefit of the Client – the company Street Supply Sp. z o.o. shall repair or replace for the Client the complained product into the full-value one or if the replacement is impossible, he shall reimburse the due amount for the complained produt within 14 (fourteen) days of considering the complaint.
  6. The Client purchasing the product for the purpose connected with professional or economic activity (the Client nor being a consumer) shall have the right to lodge a complaint pursuant to the law provisions applicable in this respect, whereas the liability of the company Street Supply Sp. z o.o. for the warranty for physical defects of the products is limited up to the amount which was paid by the Client to the company Street Supply Sp. z o.o. for the purchase of a given product.

 

§10 Resignation from the order and withdrawal from the agreement

 

  1. The Client may resign from the order, if the products included in it were not sent yet:
    • contacting with the company Street Supply Sp. z o.o. at the e-mail address info@streetsupply.pl;
    • independently cancelling the order at the website of the Internet Shop streetsupply.pl.
  2. The Client being a natural person making purchases in the Internet Shop streetsupply.pl in the scope not connected with his business or professional activity (consumer) may withdraw from the sales agreement of the product purchased in the Internet Shop supply.pl without providing a reason within 10 (ten) calendar days from the day of obtaining the realized order (giving the product), pursuant to art. 10 of the actof 2nd of March 2000 on protection of some rights of consumers and responsibility for the hazardous product (unified text of 14th of September 2012 J. of L. of 2012, it. 1225).
  3. The withdrawal from the agreement in accordance with it. 2 above shall require the submission of the statement in writing within the period indicated in it. 2 above. In such a case, the Client shall be obliged to return to the company Street Supply Sp. z o.o. of the product in the not deteriorated condition in accordance with the provisions of it. 4 of the paragraph within the period resulting from the applicable law provisions. The company Street Supply Sp. z o.o. shall return to the Client within 14 days the price of the product paid by the Client in accordance with the provisions of § 11 of the regulations. 
  4. The Client who withdrew from the agreement in accordance with it. 2 above, may return the subject of the order in whole or in part in the Shop or sending it to the address ul. Świętokrzyska 16, 00-050 Warszawa.
  5. In case of withdrawing from the agreement, the return of the amount paid by the Client shall take place by means of payment of the nominal sum expressed in Polish zlotys. In the event when the Client paid a prepayment to Street Supply Sp. z o.o., the return shall take place pursuant to the law provisons applicable in this respect. In the event when the payment was made from the bank account conducted in a foreign currency, the reimbursement of the due amounts shall be realized to the bank account in Polish zlotys. The costs connected with the translation of the Polish zlotys into another currency shall be incurred by the Client. 
  6. The company Street Supply Sp. z o.o. does not collect the shipments directed to it and is not responsible for the costs connected with such shipments.

 

§11 Reimbursement of due amounts to the Clients

 

  1. The Company Street Supply Sp. z o.o. shall make the reimbursement of the due amunts within 14 calendar days in case of:
    • Cancelling the order or parts of the order (in such a case a proper part of the price shall be subject to return) paid in advance before its realization; 
    • return of the tax (withdrawal from the agreement) from the order which was delivered via courier company;
    • return of the tax (withdrawal from the agreement) from the order which was collected in the Shop and was previously paid in advance;
    • recognize the complaint and lack of possibility to repair the damaged product or replace into the new one.
  2. The Company Street Supply Sp. z o.o. will return the cash to:
    • the bank account of the Client (including the one connected with the credit card or payment card of the Client) – if the order was paid in advance by means of transfer or the credit card;
  3. In the broadest scope permitted by the law the company Street Supply Sp. z o.o. shall not bear liability for the lack of reimbursement of paid amounts or delay of the return if despite referring to the Client the call to the email address send by him to send to the company Street Supply Sp. z o.o. the number of bank account of the Client, the Client will not send to the company Street Supply Sp. z o.o. such a nubmer of bank account or when the answer does not contain the data allowing for making the return. The company Street Supply Sp. z o.o. shall not bear liability for the lack of paid amounts or delay in return, if they are the result of providing by the Client wrong address data, name data or wrong number of bank account.
  4. In the event when the return of the product (withdrawal from the agreement) or considering the complaint of the order shall take place in the Shop and the order:
    • is paid in advance on collection – return the due amounts shall take place in the Shop; 
    • was paid in advance – the return of the due amounts shall take place in accordance with the principles defined in the paragraph in it. 2 and 3.
  5. In the event when the Client made payments for the order from the bank account, credit card or payment card not belonging to him, the return shall be made directly to the holder of the bank account, credit or payment card with the use of which the payment was made for the company Street Supply Sp. z o.o. in accordance with the principles described in paragraph in it. 2 and 3 of the paragraph.

 

§12 Promotions

 

  1. On the website of the Internet Shop streetsupply.pl mogą there can be information placed on promotions (hereinafter referred to as „Promotions”). Promotions are divided into:
    • product promotions – lowering the price of the product in accordance with the amount or percentage discount, defined each time on the site of the product. 
    • value promotions- lowering the price of the Card containing the products covered with the promotion by the amount or value discount defined each time
  2. Promotions may be connected with the discount code means that the conditio for using the Promotion is a necessity to provide the discount code during placing the Order.
  3. The Promotion may not be combined with other promotions of the Internet Shop streetsupply.pl, unless the regulations of a given promotion shall state otherwise.

 

§13 Personal data

 

  1. The Client shall express the consent for processing in the company Street Supply Sp. z o.o. personal data by him in the registration process of the account in the Internet Shop streetsupply.pl in the proces of using the Internet Shop streetsupply.pl, including making purchases in the Internet Shop streetsupply.pl. Providing personal data by the Client is free however the lack of consent for processing by the company Street Supply Sp. z o.o. personal data may prevent from providing by the company Street Supply Sp. z o.o. services by electronic manner and making by the Client purchases in Internet Shop streetsupply.pl.
  2. Personal data is processed by the company Street Supply Sp. z o.o. with its seat in Warsaw (00-050) at Świętokrzyska street 16, entered on 16.06.2016 to theNational Court Register and published by Monitor Sądowy i Gospodarczy number 120/2016 (5005) position number 161020, NIP: 5252662714, REGON: 364729880.
  3. The company Street Supply Sp. z o.o. processes the personal data for providing the services by electronic manner , concluding with the Client and perforing sales agreement of the products ordered by the Client in the Internet Shop streetsupply.pl, and in case of expressing the consent by the Client, referred to in § 13 of the regulations, also for marketing purposes, including also in particular for sending to the Client the trade information by electronic manner..
  4. The Client shall have the right of access to his personal data to improve it and remove it. The personal data may be corrected or removed after logging to the account of the Client (folder „Yout account”).
  5. The Client states that the personal data provided by him is the Client’s data.

 

§14 Final provisions

 

  1. The information on products placed on the websites of the Internet Shop streetsupply.pl does not constitute the offer within the meaning of the civil code.
  2. The availability of the information on products to the websites of the Internet Shop streetsupply.pl does not mean availability of these products in the Shop and possibility of the realization of the order.
  3. The company Street Supply Sp. z o.o. takes all efforts so that the services provided within the Internet Shop streetsupply.pl were on the highest level however Street Supply Sp. z o.o. does not exclude possibility to suspend temporarily the availability of the Internet Shop streetsupply.pl in case of necessity to conduct maintenance, review, replacement of the equipment or in connection with the necessity of modernization or extension of the Internet Shop streetsupply.pl.
  4. In the broadest scope permitted by the law the company Street Supply Sp. z o.o. does not bear liability for blocking administrators of ail services of sending messages to the e-mail address indicated by the Client and for removing and blocking e-mails by the software installed on the computer used by the Client.
  5. The differences between the visualization of the product resulting from individual arrangements of the Client’s computer (color, proportions, etc.) and the actual appearance of the product may not be the basis for complaint. The Client referred to in it. § 10 it. 2 of the regultions, shall be entitled to the withdraw from the agreement in accordance with the provisions § 10 of the regulations.
  6. In the issues not settled in the regulstions the provisions of the Polish law shall apply, and especially the Civil code and the provisions of the Act on detailed conditions of consumer sales and change of the Civil code (J. of L. No. 141 of 2002 it. 1176) and the Act on protection of some rights of consumers and on liability for the damage caused by the hazardous product (J. of L.No. 22 of 2000 it. 271).
  7. All names of the products placed on the website of the Internet Shop streetsupply.pl are used for identification purposes and may be protected and reserved on the basis of the provisions of the Law on industrial property (J. of L. No. 119 of 2003 it. 1117).
  8. The Client by means of accepting the regulations shall give his concent for collecting and making available to the company Street Supply Sp. z o.o. statistics of his presence and activity in the Internet Shop streetsupply.pl. The data is collected automatically and may be used for the analysis of the Clients’ activity.
  9. For statistical purposes and in order to assure the highesr quality as possible, the Internet Shop streetsupply.pl will use the information recorded by the server on the Client’s computer, which then is read out on each connection of the search engine (so called cookies). The Client may at any time change the settings of the search engine so that it does not accept such files or inform about their sending . However it should be remembered that failing to accept the cookie files may cause difficulties in using the Internet Shop streetsupply.pl.
  10. Any disputes created between the Client not being the consumer within the meaning of the provisions of the Civil code and the company Street Supply Sp. z o.o. shall be resolved by the court competen for the seat of the company Street Supply Sp. z o.o..
  11. The company Street Supply Sp. z o.o. shall reserve the right to change the regulation. The change of the regulations shall become effective within the period indicated by the company Street Supply Sp. z o.o., not shorter than 7 days of making on the website of the Internet Shop streetsupply.pl amended regulations available. The orders placed by the Clients before the entry into force the changes of the regulations are realized in accordance with the previous provisions of the regulations.
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